Software Engineering Lead (Tech Lead)

If you are not afraid of challenges, love solving problems, are always looking for ways to improve your performance, are focused on results, organization, and are committed to the activities you carry out, then this job is for you! We are looking for a Tech Leader to help develop our scalable platform, participating in all the structuring of projects and helping define technologies and methodologies! **About us:** Asksuite has been voted the best chatbot platform in the world for the hospitality/tourism industry for 7 consecutive years. Our AI serves 24/7 through instant messaging, multilingual and across multiple service channels. Our omnichannel platform centralizes human service from all of a hotel's channels on a single screen! We have clients in more than 80 countries, were voted the 7th best company to work for in SC by Great Place to Work, and the 1st in the world by the Hotel Tech Awards in the technology for tourism segment. Our team has more than 100 talents in more than 7 countries, and we are looking for a person eager to learn and grow together with us. **What is expected from this position?** - Technical Leadership and Architecture: Design, guide, and make decisions about the architecture (front-end and back-end) of our systems, ensuring scalability, performance, security, and maintainability. - Mentoring and People Development: Guide, mentor, and give technical feedback to the team's developers, encouraging continuous growth and the dissemination of knowledge. - Hands-On Coding: Write high-quality code, develop complex features, perform automated testing, and actively participate in code reviews. - Quality and Standards: Define and promote good development practices to maintain the quality of the team's deliveries. - Facilitation and Unblocking: Identify and remove technical impediments, helping the team resolve complex engineering problems. - Bridge with Business and Product: Work side by side with the Product and Design teams to translate business needs into clear technical requirements and realistic estimates. - Process Evolution: Suggest and implement improvements to the software development lifecycle processes and agile methodologies. **You will do very well if you:** - Have solid practical experience as a Fullstack Developer and experience with technical leadership of software teams. - Have a macro view of software architecture, design patterns, and highly available distributed SaaS systems. - Are an exceptional problem solver, with the ability to break down complex problems and propose simple and efficient solutions. - Have excellent communication skills and the ability to negotiate deadlines, priorities, and solutions with different stakeholders. - Are driven by continuous learning, self-taught, and proactive in exploring new technologies, methodologies, and tools. - Have a passion for developing people and building a strong, collaborative, results-focused technical culture. - Are passionate about growth and want to develop. Here, people grow together with the company (and vice versa); - Completed or ongoing higher education; - At least 4 years of experience with Node.js; - Experience as a Technical Lead; - Basic English - for coding; - Availability to work 40 hours per week. **It would be nice if you have, but it is not required:** - Experience with chatbots and/or startups; - Experience with the following technologies: - Angular 2+; - Java (e.g., Play Framework/Spring); - NestJS - Relational databases (e.g., PostgreSQL); - Use of cloud (e.g., AWS). - Experience with automated testing. **Why people love being part of Asksuite:** **Our way of being:** - We are a new company in constant growth; - We have a culture of feedback and a lot of development; - No dress code culture; - We encourage language courses and training; - We are in international expansion to more than 80 countries; - We provide career development within the company; - We are among the 10 best (small) companies to work for in SC by GPTW; - We were considered the best company to work for in the world in the technology for hospitality segment, according to the Hotel Tech Awards. **What we offer:** - National health plan with no co-payment; - Dental plan; - Flash Benefits Card: R$1,250.00; - Monthly education allowance: R$200.00; - Wellhub (Gympass); - Psychological assistance; - Life insurance; - Pet health plan; - Relocation allowance (if necessary); - Birthday day off; - Flexible hours.