Product Manager, GTM Systems

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">GTM TechOps owns the systems, data, and automation that power the full customer lifecycle, from first touch through renewal and expansion. This role sits within that ecosystem, with a focus on enabling our customer-facing GTM teams through AI-powered tools and workflows.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">As a </span><span class="thread-905954080788923177208615 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Product Manager, GTM Systems</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">, you will define and drive how AI is applied across our</span><span class="thread-394128069114452585944662 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9"> GTM systems</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">. This includes identifying high-impact use cases, evaluating and integrating first-party and third-party tools, and ensuring </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwovoz80zfz73zz75zz76zbexz75zhz122zz71zyolz72zbfz82zz76z87z90zez72zuz65z">solutions work seamlessly within the broader GTM ecosystem</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">You will partner closely with engineering, technical architects, design, analytics, operations, and enablement to turn business needs into production-ready solutions that improve how sales, marketing, and customer teams operate day to day.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">You will own the product lifecycle from problem definition through execution and adoption, including rapid prototyping to explore and validate ideas. You will set priorities and make tradeoffs that balance speed with long-term system health.&nbsp;</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Success in this role requires strong product judgment, systems thinking, and a practical understanding of applied AI in operational environments.</span></p> <h2>Responsibilities</h2> <p><span class="ace-all-bold-hthree"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9"><strong>Shape and drive the AI roadmap and priorities for GTM systems</strong></span></span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Define how AI is applied across customer-facing GTM workflows</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Identify, compare, and prioritize the highest-impact opportunities across sales, marketing, and customer success</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Balance near-term impact with longer-term platform capabilities such as decisioning and orchestration</span></li> </ul> <p><span class="ace-all-bold-hthree"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9"><strong>Define and operationalize AI-driven workflows</strong></span></span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Shape how systems determine and trigger next best actions across the customer lifecycle</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Define how customer context, priority, and signals inform decisions and automation</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Establish when actions are handled by AI versus human teams, and how those interactions are coordinated</span></li> </ul> <p><span class="ace-all-bold-hthree"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9"><strong>Deliver AI-powered solutions end to end</strong></span></span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Translate GTM needs into scalable product requirements</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Use rapid prototyping to explore ideas and de-risk decisions early</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Lead development from problem definition through launch in partnership with engineering and technical architects</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Ensure solutions are embedded in core systems and usable in day-to-day workflows</span></li> </ul> <p><span class="ace-all-bold-hthree"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9"><strong>Drive adoption and business impact</strong></span></span></p> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Partner with operations and enablement to drive adoption and change how GTM teams operate</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Define success metrics and iterate based on performance and user feedback</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Collaborate with engineering, technical architects, design, analytics, operations, and enablement to align on priorities, tradeoffs, and execution</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Demonstrated product management experience, preferably in SaaS or internal platforms</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Strong understanding of CRM and GTM systems such as Salesforce and adjacent tools</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Proven ability to set product direction, prioritize effectively, and drive execution across cross-functional teams</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Strong analytical skills, including defining metrics and making data-informed decisions</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Experience evaluating and integrating third-party tools alongside first-party development</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Familiarity with applying AI to business workflows such as automation, decisioning, or copilots</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Ability to operate with speed and make sound tradeoffs under ambiguity</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Clear communication skills and ability to align engineering, technical architects, analytics, operations, and enablement stakeholders</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Experience with AI/automation in GTM workflows</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9 h-lparen">(agent</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9"> assist, enrichment, copilots, etc.)</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Experience working in hybrid PLG and sales-led environments</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Experience with tools for experimentation, analytics, or workflow automation</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65zz73zq6z86z0z77z9">Experience driving simplification or consolidation across a fragmented tool or system landscape</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zwz67zw6j0lz83zraz81znz79zz80z2z71zc1thpz83ztz86zwg">Experience leveraging AI/LLM-powered tools and workflows to improve product experiences, accelerate experimentation/analysis, and inform product decision-making</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zwz67zw6j0lz83zraz81znz79zz80z2z71zc1thpz83ztz86zwg h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zwz67zw6j0lz83zraz81znz79zz80z2z71zc1thpz83ztz86zwg"> prototyping, AI-assisted analytics/insight generation).</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;">US Zone 1</span></p> <p><span style="font-size: 16px;">This role is not available in Zone 1</span></p></div><div class="title">US Zone 2</div><div class="pay-range"><span>$172,900</span><span class="divider">&mdash;</span><span>$233,900 USD</span></div></div><div class="pay-input"><div class="title">US Zone 3</div><div class="pay-range"><span>$153,700</span><span class="divider">&mdash;</span><span>$207,900 USD</span></div></div></div>