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Validus

Operations Executive

Validus·United States·Fully remote·Mid
Posted 2h ago·via via Himalayas
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Job description

This is a remote position.

  • Participate in general operations processing functions, including client onboarding, account
servicing, document management, etc
  • Experience in loan processing (including and not limited to loan application, disbursement,
repayment, refund, credit admin, etc.) is an advantage
  • Ensure timely and prompt processing as per committed SLA
  • Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)
  • Ensure timely and effective escalation of potential issues and resolution
  • Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.)
to complete required processing and resolve issues arising
  • Answer queries on operational processes
  • Participate in process reviews (including mapping of processes) and system enhancements
(requirements gathering, testing, etc.)
  • Create and maintain operations procedures

Requirements

  • Minimum Diploma holder
  • 1-2 years of experience
  • Remote work – Singapore time
  • Back office
  • Effective team player with good interpersonal and communication skills. Able to articulate your
thoughts clearly
  • Results and service-oriented; able to work independently, sometimes under pressure
  • Good analytical and organizational skills
  • Have Advance Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)
  • Proficiency in English language is a must.
  • Able to work independently as well as being effective as a team player.

Originally posted on Himalayas

Originally posted via Himalayas. View source ↗
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