Java Application Support Engineer

We are knowmad mood! We are a leading company in digital transformation, constantly evolving and at the forefront of technology. Made up of more than 3,000 creative, digital and innovative people connected by a shared purpose and able to build connections with people around the world. A responsible and flexible team with a high capacity to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism and passion for technology in every project. **What are we looking for for this position?** We are looking for a professional with experience in **Java application support in production environments**, able to analyse incidents, identify root causes and take part in developing fixes and small enhancements to the applications. The role has a technical component focused mainly on **operations and support**, combining monitoring, analysis and problem-solving tasks with Java development. **Responsibilities** - Monitoring of applications and services in production environments. - Development of fixes and small enhancements in Java. - Analysis and resolution of functional and technical incidents. - Investigation of problems through review of logs, metrics and traces. - Follow-up and escalation of critical incidents. - Running database queries for analysis and diagnosis. - Identification of root causes and proposal of solutions. - Collaboration with development, infrastructure and business teams to ensure the stability of the applications. **Requirements** - Experience in application support or maintenance of Java systems. - Experience with **Java**, **Spring Boot** and REST APIs. - Ability to analyse **logs, metrics and application traceability**. - Experience working with monitoring and observability tools. - Knowledge of SQL queries for incident analysis and diagnosis. - Experience in troubleshooting and resolving problems in production. **What we especially value** - Experience with tools such as **Elastic/Kibana**, **Grafana**, **Dynatrace**, **AppDynamics**, **Splunk**, **Prometheus** or similar. - Knowledge of messaging systems (**Kafka**, **RabbitMQ**). - Previous experience in N2/N3 support teams. - Microservices architectures. **What we offer** - **Permanent contract** - **Remote working model** 🏡. Option to work from the office, always at the worker's discretion. - **Flexible hours** ⏰: flexible start at 8:30 and finish at 18:00, with a Friday intensive schedule from 8:00 to 15:00, and in summer (July and August) an intensive schedule from 8:00 to 15:00. - **Holidays** 🌴: 22 days of holiday + 2 days of free disposition, plus 24 and 31 December off. - **Permanent contract** 📄: From day one, with the option of 12 or 14 monthly payments. - **Flexible compensation** 💳: Restaurant card, childcare voucher, health insurance, training and other benefits with tax advantages. - **Perks club** 🎁: Discounts on technology, leisure and training. - **Continuous training** 📚: Access to Udemy Business, language courses, official certifications and technical training. Check our calendar here: [https://www.knowmadmood.com/es/talento/formacion](https://www.knowmadmood.com/es/talento/formacion) - **Career plan** 🚀: Support to grow, specialise or take on new challenges. - **Comprehensive wellbeing** 💚: Programmes for nutrition, physical activity and emotional balance. - **+VIDA work-life balance** 👨 👩 👧 👦: 24/7 personal and family assistance. - **Inclusive environment** 🌍: Diverse and multicultural workplace. - **Social events** 🎮: Activities to connect with the team. ¡ **Apply and we will give you more details!** 🚀 To stay up to date with our news, follow us here -> [knowmad mood](https://www.linkedin.com/company/knowmad-mood/%20%20) _At_ **_knowmad mood_** _we are committed to equal opportunities and respect for diversity. We apply our Equality Plan and the principle of non-discrimination in all our selection processes._