Inside Sales Manager

WHO WE ARE We are a young, fast-growing IT consulting company. For our clients, we are problem solvers in the areas of Customer Service, CRM and AI. We achieve this with a lot of creativity, transparency and ambition, which makes us proven partners for clients ranging from start-ups to large corporations. LEAVE YOUR FOOTPRINT This role creates the operational foundation for the further growth of the Commercial team. Within the first 12 to 18 months, CRM data will be cleaned up and reliable pipeline hygiene established, structured processes for calls, demos, follow-ups and appointment coordination built, and open sales tasks tracked transparently. The Sales and Commercial team will be noticeably relieved and gain time for customer conversations and closings. At the same time, the role grows with you: selected opportunities will increasingly be handled independently, up to and including your own commercial responsibility. YOUR TALENT We are looking for a tech-savvy and communicative Inside Sales Manager (m/f/d) with quick comprehension who supports our Commercial team operationally and proactively drives sales processes forward. The role is neither that of a classic hunter nor that of a purely administrative assistant: you will start in Sales Back Office or Operations with active customer contact, and over time independent handling of opportunities will be added. Ideally, you bring a B2B background in software, SaaS, CX or Customer Service. HAVE AN IMPACT - Cleaning and maintaining the HubSpot CRM for current data and a clean pipeline - Preparing and following up on sales calls and demos, including reviewing and sourcing the required materials - Independent coordination and follow-up of appointments, follow-ups, open tasks and next steps - Active support of prospects and clients following the principle "Stay in the loop", especially in New Business - Proactive clarification and follow-up of open customer inquiries and tasks relevant to closing - Support in preparing offers and in internal coordination with Sales Owners and departments - Early identification of delays and obstacles in the sales process and development of suitable solutions - Over time: more independent support and qualification of selected opportunities, taking over more complex sales processes, and responsibility for your own opportunities including commercial responsibility WHY LEAFWORKS We are an international, diverse team with similar mindsets. We look first at the human side and then at skills, in that order. No matter what training you have, how old you are, where you live, where you come from or what your CV looks like: Come as you are and be yourself! - Micro-management is not your style? Nor is it ours: you can organize your working hours yourself and we work 100% remote. Feel like co-working with LWees near you now and then? Always welcome. - Results count: you decide how you work. - Based on trust: trust is everything. Period. - Remote is where the magic happens: you get the equipment you need to work. - Get to the next level: further education, trainings or courses? Talk to us directly, that is part of it too. - Stay connected: regular exchange and feedback talks help us live transparency and openness. - Prepare for challenges: you will not find boring projects with us. Be ready to step out of your comfort zone. - Here to stay: we build on long-term collaboration. We do not have fixed-term employment contracts. - Dress code: No thanks. - The WE counts: through numerous co-working sessions and team events in Germany and abroad, we strengthen our cohesion and our very special LW culture. - Start right away: an onboarding that helps you settle in. Your onboarding buddy is there for you from day one.