Head of Higher Degrees and PPD Office

**About Us** The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, we've been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields. We boast 31 Colleges, over 150 faculties and departments, and a thriving ecosystem of museums, libraries, and research centres. We are now looking for a Head of Higher Degrees and PPD Office to join our Faculty of Education on a full-time, permanent basis. **The Benefits** - Salary of £36,320 - £46,970 per annum - Generous annual leave allowance - Generous maternity, adoption and shared parental leave entitlement and other family-friendly schemes, including workplace nurseries - Auto-enrolment pension scheme with a generous employer contribution - University Staff Counselling Service - Travel benefits and retail discounts at over 2,000 local and national stores - Relocation support schemes - Development opportunities This is an excellent opportunity for a senior administrator with superb people management skills and a focus on improvement and operational procedures to join our world-renowned university. You'll have the chance to join one of the country's leading centres for educational research and teaching, and play a key supporting role in the delivery of qualifications for individuals who will lead thinking and innovation around the world. **The Role** As our Head of Higher Degrees and PPD Office, you will oversee the delivery of an effective admission and administration service for Faculty of Education staff to support Postgraduate and PPD courses as well as several senior members of the faculty. Specifically, you will support the Director of Learning and Teaching, the Business and Operations Manager and the Head of Faculty in their work, as well as supporting the administration of MPhil, MEd, EdD, PhD and Professional Practitioner Development (PPD) courses. You will also take responsibility for admissions for UK and international students for PPD courses, totally around 600 students, whilst leading a team of seven staff, and working closely with academic programme leaders and the Director of Learning and Teaching. **Additionally, you will:** - Take responsibility for student registration and assessment and examination admin - Act as the escalation point for non-routine correspondence and issue resolution - Work closely with the Education Quality & Policy Office (EQPO), the learning and teaching team and the Student Registry - Support staff with the student complaints process - Allocate work to the team, train them on new processes and monitor performance - Maintain the Single Central Record process, and manage student records - Act as the Disability Liaison Officer for Postgraduate and PPD courses **About You** To be considered as our Head of Higher Degrees and PPD Office, you will need: - Experience in a senior administrative role - Experience managing and supervising staff - Advanced knowledge of administration and operational management principles - Experience leading change and continuous improvement - Knowledge of safeguarding principles and safer recruitment practices, with the ability to apply relevant policies and procedures - Excellent leadership and people management skills - Strong communication and stakeholder engagement skills - Excellent organisational, planning and workload management skills, with the ability to manage competing priorities and deadlines - The ability to work independently, solve problems, use initiative and adapt to changing circumstances - Strong digital skills, including proficiency in Microsoft Office - A degree, Level 6 vocational qualification or equivalent level of practical experience Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online. For detailed information about the role and working for the University, please see the 'Further Information' link at the bottom of the advert. Informal enquiries can be addressed to Thury Agustsdottir Faculty Business and Operations Manager, at [BOM@educ.cam.ac.uk](mailto:BOM@educ.cam.ac.uk) If you have any questions about the application process, or have any difficulties with applying for the vacancy, please contact the Faculty of Education HR team at [hr@educ.cam.ac.uk](mailto:hr@educ.cam.ac.uk) Please quote reference JR51471 on your application and in any correspondence about this vacancy. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.